LG
Lara G
1 reviews | Active since Feb 2016
22 Feb 2016, 09:00
ABSOLUTELY NO SERVICE FROM TELKOM
I transferred my line from Brackenhurst to Glenvista on 29th January 2016 - a BUSINESS line. To date this line is still not working properly. Several calls to the technician, Maurice, and to the call centre have yielded absolutely NO response. The calls keep getting escalated at the call centre with another reference number but no-one arrives to fix the line and my business is losing money every day!!!! I am going to cancel this service.
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Telkom's replyOfficial
22 Feb 2016, 10:52Hello laraguignet,
Thank you for making contact with us and brining this to our attention.
Please be assured that we have interrogated your ADSL line and the test results indicate defects on the line. We have located a metallic noise on the line and subsequently reported a fault for the incident. The generated fault reference will be relayed via SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
Please be assured that we have interrogated your ADSL line and the test results indicate defects on the line. We have located a metallic noise on the line and subsequently reported a fault for the incident. The generated fault reference will be relayed via SMS.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply22 Feb 2016, 10:52
Official
Hello laraguignet,
Thank you for making contact with us and brining this to our attention.
Please be assured that we have interrogated your ADSL line and the test results indicate defects on the line. We have located a metallic noise on the line and subsequently reported a fault for the incident. The generated fault reference will be relayed via SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
Please be assured that we have interrogated your ADSL line and the test results indicate defects on the line. We have located a metallic noise on the line and subsequently reported a fault for the incident. The generated fault reference will be relayed via SMS.
***
Regards
Keagan
Telkom Social Media Team