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cherene R
1 reviews | Active since Aug 2011
14 Apr 2015, 14:32
ABSOLUTELY NO SERVICE!!!
I have now been battling with 8ta for months!! I have 3 contracts with them, a cellphone, laptop and wi-fi. Not ONE of these are working due to no data connectivity (no coverage) Each month I have to load all data network bundles and have to pay extra for these while I pay my contract and can't use the data on them????? I went to see 8ta Lakeside mall and there advise: buy an Arial for R2600.00 to better your coverage!!!! How can I pay for a service I am not receiving!!! I am at wits end with Telkom Mobile.
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Telkom's replyOfficial
14 Apr 2015, 15:49Hello cherener,
Thank you for making contact with us.
Please be advised that we would like to assist you and we do apologize for the bad experience. We have sent you an email so please do respond to it so that we can assist you further.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we would like to assist you and we do apologize for the bad experience. We have sent you an email so please do respond to it so that we can assist you further.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply14 Apr 2015, 15:49
Official
Hello cherener,
Thank you for making contact with us.
Please be advised that we would like to assist you and we do apologize for the bad experience. We have sent you an email so please do respond to it so that we can assist you further.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we would like to assist you and we do apologize for the bad experience. We have sent you an email so please do respond to it so that we can assist you further.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team