BL
Brandon L

1 reviews | Active since May 2014

30 Jan 2015, 21:17

Absolutely NO service!!!

I have had nothing but endless problems with Telkom. Their contact centre is non-existent since late December 2014. It is basically February 2015 already and still no way to get them to help. <br> <br> They are money hungry idiots that charge people for a service you don't get. Their exchanges are all so damn old no one in Alberton even gets a full 4mg line and even when the line actually works the speed and connection is intermittent. <br> <br> 2 weeks ago I had to literally bribe a technician R200 and some lunch just to get a hope of having my line repaired. Now again I have no ADSL and again I am waiting and waiting for a response. I am tired of spending hours on the phone trying to get some help that I literally will take my tools to the exchange and sort it out myself in the next 48hrs. Any idiot can do the repair so that is what I plan to do. <br> <br> I wish with every part of my being that another provider hopefully Verizon can take the monopoly away from the idiots that run Hellkom. Yes this is directed to the completely *********** idiots in the top. Get a grip and stop *****ing from people who actually earn their money.

0
Replies (1)
Telkom
Telkom's reply01 Feb 2015, 09:44
Official
Hello BrandonJL,

Thank you for making contact with us and taking my call

This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.

Should you require further assistance, you may contact us on any of our social media platforms included below

We value your insight on how we can improve service delivery to our valued customers on Hello Peter.

If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.

Included below is the link to your report.

Link: http://hellopeter.com/company-zone/update-response?report=***


Twitter: @Telkomza
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Have a fantastic day!

Regards
Keagan Moses
Telkom Social Media Team