1 reviews | Active since Mar 2017
Absolutely no response to queries
<p>Even since receiving my June invoice (13 June 2017) I have queried charges to my account for which I am not responsible.</p> <p>Apart from being promised that the matter is investigated, even escalated at some point in time, I have not had feedback in any form or shape - would have expected a phone call, at least, but received NOTHING.</p> <p>This is no wonder that Telkom rates as one of the worst companies on the Hellopeter site - I can fully understand why.</p> <p>Will anybody respond to this? Probably not - or is the time of miracles not over yet.</p>
Noleen - I would love to believe that management will not only be made aware of my query but that action will be taken to resolve this issue which has now been ongoing for three weeks.
Telkom may believe that by ignoring my query I will eventually give up and just pay for services not requested nor authorised by myself - BUT you obviously do not know me.
I am absolutely sick and tired of promises - BUT nobody even have the decency to phone me and explain what is happening regarding my query.
Noleen - I would love to believe that management will not only be made aware of my query but that action will be taken to resolve this issue which has now been ongoing for three weeks.
Telkom may believe that by ignoring my query I will eventually give up and just pay for services not requested nor authorised by myself - BUT you obviously do not know me.
I am absolutely sick and tired of promises - BUT nobody even have the decency to phone me and explain what is happening regarding my query.