Absolutely no feedback - no progress - no end in sight.

My line has been down for over 50 days. Keep being told someone will contact me with feedback. Nothing is happening. Not one person has called or mailed me once with any kind of feedback. Fault is from 11 July. 26 Aug: "Further available updates will be provided as soon as possible. " 24 Aug: "you will get a call once a tech has been assigned and dispatched." 22 Aug: "field techs are still busy attending - we have requested an estimated time of repair" 18 Aug: "Please be assured that we will task our team to attend and advise as soon as possible." 10 Aug: "We have further escalated with a request for urgent feedback regarding a possible ETA to resolve. Further available updates will be provided as soon as possible." 9 Aug: "we awaiting feedback and will be in contact with further progress." 7 Aug: "You will be contact once a tech is to be assigned." 6 Aug: "as soon as the team has an update it will be communicated" 2 Aug: "we awaiting feedback and will be in contact with further progress. "

I am still awaiting feedback and ultimately the resolution of the problem.