MJ
Mark J

1 reviews | Active since Nov 2009

28 Jun 2016, 07:50

Absolutely no feedback

<p>Been trying for two weeks to migrate to the uncapped lte. Spent hundreds of rands and priceless minutes on calls to you. Call centre says it is with back office. Twitter said they will provide feedback. But to date, I have not heard a thing. In my mind, how difficult can it be to migrate an exising client? I've never seen a company struggle like this for more business. What is the problem?</p>

0
Replies (2)
Telkom
Telkom's reply29 Jun 2016, 08:35
Official

Hi mark56

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media Team

Best regards,

MJ
Mark J's update29 Jun 2016, 08:44
Reviewer Update

Thanks Luleka,

Once again, a 'standard' response.