CH
Chiana H
1 reviews | Active since Mar 2014
12 Feb 2016, 11:10
Absolutely no comeback
Made a complaint Last week friday concerning a LTE device I was sold on a contract that is so slow that a snail will beat the speed. I was told I would get up to 10megs not even hitting 3. Your marketing is lies and your service delivery is non existent. Just replies to the complaint saying someone will help you. Which is another lie.
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Telkom's replyOfficial
12 Feb 2016, 12:25Hello Chiana,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to our Mobile team and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to our Mobile team and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply12 Feb 2016, 12:25
Official
Hello Chiana,
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to our Mobile team and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query has been escalated to our Mobile team and feedback will follow.
Apologies for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,