ABSOLUTELY NO AND HORRIFIC SERVICE FROM TELKOM

I am still having problems with my internet line from Telkom. I have to lodge complaints every month for no service and keep getting intermittent, sinking and dropping daily all day on my line. I lodged a complaint on the 23/03/2018 and still have not gotten any feed back or service fixed it is a month tomorrow I have escalated it and still nothing . ref no 215CTK ********** 8 escalation no ********** . keep phoning and nothing is being done , I was told today a date was set to have it fixed yesterday well, Hello it's still not fixed. I am paying R1228.96 for nothing. my contract expires in June July 2019 but would like to cancel and I refuse to pay any cancellation cost of the contract. These problems come a long way for more than 3 yrs now. Now I need help. Please help me....... i went to a telkom shop to get my integrated sim and was sent away with no Integrated sim Idiots that is what telkom is