Absolutely horrid service

<p>I have been trying to get a copy of my telkom mobile contract since the 17/06/2016. 10 days later and still absolutely nothing! I have tried your stores,your website,via email, via online chat and through the customer "don't care" contact centre. I have just been transferred to different number (or different email addresses). Been promised that it has been escalated by supervisors.yet nothing. I am not asking telkom for Money.only my contract. However this is to much to ask a a customer</p>