Absolutely ********** service.

I got a call from Telkom to notify me that my cellphone contract is due for an upgrade. I later went to the store to apply for the upgrade and was told that they could not assist me because they did not have the device I wanted in stock at the store. I was advised to call 10213 and place my order there.

It has now been 3 weeks since I placed the order and I have called multiple times to follow up. At first I was told that they waiting for stock on the device and now when I called again today, I am told that the order was cancelled.

At no point was I provided with a reference number, nor did I receive any sort of communication from Telkom as to the status of my order or that it has been cancelled.