ABSOLUTELY FED UP WITH TELKOM CUSTOMER SERVICE

<p>To whom it may concern</p> <p> </p> <p>I'm absolutely disappointed in telkom . For being a customer for over 10 years I still battle with telkom. I have currently moved to edenvale. I have app**** for a new residential line on the 28th of June. A technician came out , there after she informed me the cable was damaged. She reported it. For 2 weeks telkom itself didn't bother to update me on my order.</p> <p> </p> <p>I went to the telkom wAlk in centre at green stone mall. The assistant their was supposed to call on my behalf and let me know what was the delay. I have him all my details. He gave me a email address which does not work. Week 2 no news from them. </p> <p> </p> <p>My husband called the telkom customer service on Saturday he was informed the technicians have been waiting for cable by Tuesday the latest it will be done. Nothing happened !! He called this morning now he was informed by the 11th of August . Please tell why customers of telkom are being treated with such lack of respect, the lack of knowledge is disappointing of the call centre. **** to constantly.</p> <p>Can someone from telkom please assist me , this is going on for a month and is becoming increasingly frustrating. My order number ( ********** 51). Can someone from telkom please let me know what is going on. Thank you</p>