1 reviews | Active since Feb 2013

08 Apr 2016, 10:37

ABSOLUTELY EXCELLENT SERVICE!!

After struggling with several other Telkom departments and getting nowhere, I thought all hope was lost. But then Nontuthuko Phungula, from the Telkom website division entered the fray.<br> <br> She produced the the best service that I have received from any company / person in a very very very long time, I greatly appreciate her help and would like to commend her for being an absolute pleasure to deal with!!<br> <br> Nontuthuko was, amongst others, exceptionally -<br> <br> 1. Kind;<br> 2. Knowledgeable;<br> 3. Efficient;<br> 4. Diligent;<br> 5. Understanding.<br> <br> This is an employee that went the extra mile and displayed great integrity and character in doing so, please inform her superiors that I am very grateful and appreciate that Telkom has employees like her (she is an example to all of us).

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Replies (1)
Telkom
Telkom's reply08 Apr 2016, 12:06
Official
Hello unacceptable2016,

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Keagan
Telkom Social Media Team