Absolutely disgusting service telkom

Iv been in hospital since the 3rd iv novemeber and then into a rehabilitation Centre learning to walk again after a Serious motorcycle accident

It saddens me that telkom takes such advantage of their clients

1stly rule number one I also own a business

Take care of the customer and the business takes care of itself...

Iv been over charged 3 months in a row I was supposed to be paying under 400 rand and got debited 700 plus twice and 800 odd on one occasion they say my contracts 24 months came to a end and the limit I set on my account was back to open line witch is absolutely bull **** as I was not notified by this and I'm furious that they don't have the decentcy to give their customers a heads up on that at this point I am waiting to get discharged to take telkom to small claim court as this is disgusting their level of service is putrid.

I spoke to a call Centre agent asking to escolate the call to a manager I want to be compinsated they keep saying there's no manager available also given me a false manager email address and kept me 3 times on hold for almost on to 45min before I hung up the call

Please Hellopeter.com assist me