Absolutely disgusting service

I am horrified at the quality and service from Telkom employees, I app**** for a premium package fibre line 50/25 .Which was quoted as R849 a month. My first application was in the last week of June 2021,on the 1/7/2021 an order was captured *** which was for adsl,not fibre. then on the 15/7/***911 for 25meg fibre which was incorrect then on the 16/7/2021 which was incorrect. I then sent e-mails to 10213@telkom refs received REF#_*** 9th July 2021 again on the 23rd July 2021. Copies all available. I then received a sms to contact outbound queries as no infrastructure is available. However my neighbours were all connecting to Telkom fibre.30/7/2021. I then grabbed a contractor off the road who was doing installations, he installed my line. However my nightmare was not over as Telkom put me on a lite package. This is still ongoing today 10/8/2021 ,all e-mails available, showing the inafficieancy of Telkom employees ,passing the buck from one to another. Received my bill today even that is incorrect. Please get someone with some knowledge to contact me from telkom a supervisor or manager or maybe i must cancel and go with another provider. As an ex Telkom employee from Sandton area with years of experience, i find that the service is definetely declining. No quality control. My CBS ref is ***, my order number is ***A. You are going to lose a lot of new clients like this.