Absolutely Disgusting Service

<p>Telkom never fails to dissapoint after applying for a new line to be installed plus minus 3 weeks agoo this morning i got an sms saying our line is scheduled to be installed the 16th of February after it was supposed to be installed on 13 January according to the 1st sms received and a couple more thereaffter they didnt pitch up to do the Job so now you want to tell me that we have to wait a MONTH and be without internet at home ? this is absolutely ridiculous we need the internet as we often work from home and this is a great inconvenience needless to say trying to phone the call center just doesn't help as there is just never answer or someone to give me answers i am absolutely disgusted and livid in the poor service from you guys and then to just get an automated email saying the mater is being investigated is no longer good enough we are alr4eady going on waiting 3 weeks for the line to be installed now you want to tell me we have to wait another whole month this is absurd i want feedback on this MATTER TODAY our order number is ********** 28 and i need to know when this will be resolved so i can make arrangements at work to be at home when the technician comes out to install this line</p>