ABSOLUTELY DISGUSTING COMPANY

Last month I paid my bill on the 25th which is FOUR days prior to due date which is end of the month, yet they cut my internet off on the 26th. I paid extra because I really needed my internet and was reconnected a few days later despite the fact it was not even the end of the month. I have just received an account (something which I have not received in years) finally with my December balance being due on the 12th?????? SInce when has this changed TELOM??????????????????????????? I have for the last 50 years been paying on the 25th!!!!!! Now you cut me off again on the 13th of December??????????????????????? This is absolutely disgusting service, you know people only get paid at the end of the month, why do we have to pay mid month? AND THE RECONNECTIONS FEES!!!!!!!!!!!!!!!!!!!!!!! What a disgrace. Your company is doing this to ***** money from their clients and we have been loyal clients for so long. I am totally disgusted and really not amused at how you are trying to get extra money knowing what is happening in the world where people have lost their jobs. Are you doing this to your pensioners too? I am sure you are as you want to ***** their money too. I suggest you change your payment due date otherwise you are going to lose all your clients with your *****ING!!!! Yes that is what it is. Plain and simple *****ing from your clients. I have paid even earlier this month because I never know what stupid idea Telkom has up their sleeve to gain money. I will love to choose a new service provider but we really need the landline. You have placed me in a very difficult situation and I am going to continue complaining about your bad service to each and everyone, I will post it all over social media because you clearly do not care to communicate with your clients. I clearly asked TELKOM on Twitter what my payment was and what the due date was and I was told it was end of December with an amount of R600 + a few more rand now I have pay reconnection fees of R260 after having paid timeously but your billing department are so far behind in seeing payments yet so quick to disconnect without correspondence??????????????????????????????????????? SmartBroadband Wireless Fixed Unlimited All Hours 12 Dec 21 - 11 Jan 22 R 559.00 SmartVoice Add On - Recurring Bundle 12 Dec 21 - 11 Jan 22 R 40.00 Reconnection Fees 27 Nov 21 R 260.21