MT
Monique T

1 reviews | Active since Jun 2015

02 Sept 2024, 19:07

Absolutely disgusting behavior from Telkom to a loyal customer.

I have been a loyal customer for many years and have always paid my account on time. Telkom decides to "move" all ADSL lines and suddenly my internet has been switched off. No notification sent beforehand and not 1 single lesson at Telkom has bothered to try and help me fix the problem. I have even been told that they still intend to bill me for the "service" that I am currently not able 6o use. I have had to spend extra money on data just to able to work and tons of airtime wasted trying to call them. After numerous attempts to call them and even trying to hold of their manager there is still no results sorting out this problem.

Telkom, if this is how you treat customers then you should be ashamed of yourselves!!!!

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