Absolutely disgusting

<p>I have called telkom about 6days ago telling them that my internet speed is very slow. A consultant had made me create a new username and password which doesn't work. I have been given 6 incorrect passwords thus far. An agent tells me today that there is now a problem with the username. Telkom is *********** and useless. I am paying for a service which I cannot use because these agents donot understand their jobs!!!!</p>