ABSOLUTELY DISGUSTING

<p>Wow where to start... at the end of last month I called telkom regarding having no Internet for 7 days, went through to the billing department spoke to a consultant and was told a dispute will be placed and I WILL get a refund/credit on my next bill (June 2016) and will recieve a callback in 24-48hrs with feedback</p> <p>I called back on Monday the 27/06/16 as I got no word from telkom, onlying to find that the agent I spoke to put in a cancellation request! Which I never asked for! I immediately asked to speak to a manager, the agent dropped the line. I called back again asked to speak to a manager and agent said "yoh" then dropped the line. I called back a 3rd time asking to speak to a manager to sort this mess out, that agent said she would transfer me to a manager but proceeded to transfer me to a 8ta store in Tshwane! </p> <p> </p> <p>I must say this is the WORST EXPERIENCE a service provider has given me. It's been a week and still nothing from telkom</p> <p> </p> <p>ABSOLUTELY DISGUSTING TELKOM!!!!</p>