Absolutely disgusted

So unhappy and upset. Last month I ask to cancel my mobile as it was up for cancellation at the end of March and I was told that they can’t do that because it was earlier than 31 days and I must call back when it is a 31 days before the contract ends. I have been trying to call for 3 weeks!!! Every person I speak to tells me to call on a different number they can’t help me...

This past week I’ve been on hold of hours at a time with no one answering! I’ve gone online and the website just keep loading and never brings up the options to click on to try cancel that way...

I’m going to stop it at the bank but then will probably get blacklisted...

You people are absolutely disgusting when it comes to customer cancellation... so easy to take a contract but I have to sell my ****en soul to get help!