LS
Le S

1 reviews | Active since Jun 2012

11 Jan 2016, 14:04

ABSOLUTELY DISGUSTED!!!

Hi,<br> <br> I would just like to start by mentioning that this is my 4th complaint about the same thing concerning Telkom Mobile and my cellphone contract that has been due for an upgrade since July 2015.<br> <br> Since July, I have been trying to upgrade my contract to either the Samsung Note 5 or the Samsung Galaxy S6 Edge Plus. I used to be a very big Telkom Mobile fan and also convinced a lot of my friends to join. But my latest friend who asked of he should join, I encouraged to stay at Vodacom instead.<br> <br> I am Really Fed up waiting for my upgrade. I have been to the Store in Lakeside mall and they can just never get you any stock of the device you want. I have been there 3 times to order a device and they say they will contact me back, which of course never happens. <br> <br> So this has now got me to a point after 5 months of trying to upgrade that I will not stop making Telkom Mobile look exactly like the service you get from them which is completely ****!!!!!!<br> <br> I will start by posting this exact message to Facebook.<br> <br> My friend upgraded his contract over the internet yesterday with Vodacom and is getting his new device Tomorrow. WAKE UP TELKOM MOBILE!!!!<br> <br> Pls Cancel my Contract imm.

0
Replies (1)
Telkom
Telkom's reply11 Jan 2016, 15:30
Official
Hello Le Beau,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM185892

Regards
Luleka
Telkom Social Media Team

Best regards,