Absolutely disgusted

I am absolutely disgusted by the service I have received from Telkom, first of all you debited my account on the incorrect date, what is point of setting up a Debit order if you then decide to take money in my account whenever you decide? I get paid on the 25th so where you think I would get money on the 24th from is beyond me, when I then asked you debit the payment on the correct date, your imbeciles tell me that you do not bank over weekends so you will debit the day before (you must be ****ing kidding me) I then asked to cancel the debit order so I can make an EFT and I was told that I am not allowed to but when I've missed a payment I have to make an EFT #RollingEyes, what a bunch of hypocrites. What about my bank charges? I have spoken to so many agents and they refuse to put me through to a manager because you don't have any, maybe you should get some instead of those idiots you call agents, Lameez, Themba and Thabile are a disgrace to your company! So eventually I had to go to the bank as I was told that I cannot go anywhere else, I received an SMS to say my account is overdue, I have asked you numerous times to take the Damn money and you idiots refused to do just like you refuse to assist your customers! I should've trusted my friends and family when they told me not to take a contract with you, on that note "BYE Felicia"