1 reviews | Active since Dec 2012
Absolutely confused people SM68213 &sm33
<br> let me give you some feedback on your service<br> <br> 1. i have now received my parcel over 7 days later - against what sas promised... you even state that if over 7 days later the service is free. Of which i cannot not mention that its over 4 months later after applying for the service<br> <br> 2. we cannot cancel afrihost as you do not provide us with usernames and passwords for our internet.<br> <br> 3. Please check my phone records as proof for my claim... yesterday i called telkom 4 times held on three times for 1h30mins and twive for about 30 mins... no help... you delays in aswering are blamed on high call volume but please dont lie... im on the line now again for 20 mins at 8:30 am and you claim the exact same thing.<br> <br> 4. internet dept puts me through to orders yesterday... order puts me back t ointernet... no one cam=n assist and then they cut me off...<br> <br> 5. can sakkhie please call me... he was the only one that seen to me getting the service but now theres no help with setting it up... my friends that got this service had a technician that came and set up their service... you should have did same here...<br> <br> 6. i am tired of complaining but you guys only ever respond to me on the hello peter medium
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84872.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84872.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
