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younus S

1 reviews | Active since Jul 2013

20 Aug 2018, 08:08

ABSOLUTELY AT A LOSS FOR WORDS!!

Needless to say its weeks later and still no solution to a very simple request. I still have no service. The technician has been out to my house several times and he cannot even tell me what is going on!!! Telkom is one of the oldest telecommunication business in SA and one would swear that you would be a leading service provider and teacher to the smaller telecoms....

PLEASE PLEASE I AM APPEALING TO YOU ONCE AGAIN!! CAN I GET THE SERVICE I APP**** FOR AND PAID FOR??? I HAVE SPENT HUNDREDS OF RANDS ON TELEPHONE CALLS TO YOUR CALL CENTRE AND NONE OF YOUR AGENTS APPEAR TO KNOW WHAT THEY ARE DOING. ITS AN ABSOLUTE CIRCUS AS YOU GET TRANSFERRED FROM PILLAR TO POST!!

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yS
younus S's update01 Sept 2018, 20:56
Reviewer Update
Igsaan, I AM NOT SURE WHAT YOU ARE NOT UNDERSTANDING. ITS NOW THE 1ST SEPTEMBER, R700 AND A DEBIT OF R 246.07 LATER AND TO DATE I AM STILL NOT ABLE TO USE THE SERVICE DESPITE HAVING RECEIVED MY TIN NUMBER!!! YOUR'LL CONNECTED MY LINS, THEN DEACTIVATED THE LINE AND THEN REACTIVATED THE LINE AND STILL........!!!! I AM TOTALLY FRUSTRATED RIGHT NOW AND DONT KNOW WHAT ITS GOING TO TAKE TO GET THIS MATTER SORTED. NOT TO MENTION THE AMOUNT OF MONEY I AM SPENDING CONTACTING YOU!!!! PLEASE, PLEASE, PLEASE RESOLVE..... PLEASE CONTACT PREGA THE TECHNICIAN FROM YOUR PORTSHEPSTONE BRANCH AND HE WILL PROVIDE YOU WITH ALL THE DETAILS YOU NEED BECAUSE EVERYONE ELSE IS HIGHLY CONFUSED. I WILL NEVER EVER RECOMMEND TELKOM TO ANYONE AFTER THIS HARROWING EXPERIENCE!!