1 reviews | Active since Jan 2010
ABSOLUTELY APPALLING SERVICE
I Have been trying to phone Telkom Vincent park for a week. The Phone is never answered. I then hauled myself to the branch because they are unavailable on the phone where i went to inquire about the Smart Broadband wireless deal that was advertised (R399.00 for 20 gig) with the LTE wireless router<br> <br> 1. I walked into the store to do an application where i was told they don't have stock so they will not do my application till stock arrives.<br> 2. The lady couldn't tell me when stock would be arriving but they were willing to sign up deals on a offer there is no stock for<br> 3. The professionalism of the lady was appalling. she couldn't assist with any questions that i had asked her<br> <br> <br> i am unable to contact the store because NO ONE answers the phone and i want to know what is happening with my application!!!!<br> This offer is not available online with the router and sim and connection so i am FORCED to go into the store and deal with *********** people.<br> <br> I am so disgusted at how the store is being managed and how customers are being dealt with
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
Telkom Social Media Team
Best regards,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Best regards,
