absolutely ****!!!!!!!!!!!!!!

<p>telkom is absolutely useless. I have had such bad expierene with them over the past 2 months its not even funny. always have to switch our modem on and off because the connection is lost or it takes the website to long to load or to many redirects. when i phone to report a fault, the operator has no personality and unhelpful. the quality of the call is terrible, not clear. their call block line *35# does not work, i phone and ask them what number to use and they gave me one that does not exist, and i have to pay for the call because the number i can finally use to unblock my phone is not for remote use. and even that line 101551 keeps cutting the call. was updating my iphone, after multiple attempts it finally starts to update, but then the landline does not work and after 3 hours of updating it loses the connection! so who is going to give me back the 2GB and more (because of previous attempts to download) that was spent? because the landline does not work i had to phone from my cell, the operator kept me waiting over 8 minutes! and still the problem was not resolved, who will pay back those 8 minutes spent on a useless call because the line i need to report is faulty and calls are only free from the landline. a few years back my dad (the account holder) and i both went onto our local telkom to give me power of attonery for the account. i don't have the right to take our modem to get tested because i am not the account holder and only the account holder can do it. and we don't have a telkom in our town, have to go out of town to do it, my dad doe not have the time to do it and i am not allowed to even though we filled in the paper work to do so. the operator doe not even know what power of attorney means!!! </p>