ABSOLUTE USELESS SERVICE... but whats new right?

<p>Once again, to get anything sorted I have to stoop to some low level and go off online to get any problems sorted with telkom. </p> <p>It can't be sorted nicely cause if you ask civil and nice you just get ignored and people just don't sort out your problem.</p> <p> </p> <p>I have moved to a new house in a 20mb VDSL area</p> <p>When the technician installed my line he mentioned I was close enough and there should be no problem getting 20mb speeds</p> <p>Im getting 6mb,</p> <p>I logged the fault and someone had to go change something at the exchange to get it up to the right speed.</p> <p>But as before someone just goes there, dont even contact me , see there is a connection and does nothing, not change it to be correct!!<br />I had this same issue prviously when I moved and it took 3 flippin months to sort out!</p> <p>now I have to this again!!!</p> <p><br />Please get some technical manager to contact me and sort this out!<br />I'm tired of dealing with *********** idiots that do not want to help you with your problem!!!!</p> <p><br />I can't wait for the first company that becomes competition on landlines for Telkom, I will move my service instantly without thinking.</p> <p>It's by far the worst company in South Africa to deal with...and I had some ****py agents that sold me my house...</p> <p>I would rather be kicked in the nuts than deal with Telkom... at least the agony is over after a little bit...</p>