ABSOLUTE TERRIBLE TELKOM!!!

ABSOLUTE SHOKCING SERVICES!!!! I have been to two of your branches in Cape Town trying to get assistance only to be told that they only sell devices there and cannot assist me. I call you so called customer care line and am told the manager will be call me back. This has been going on since Saturday! The usual debit order did not go off my account as per the last year. I then did and EFT from ABSA straight into your account. I was then debited twice by you!!! I reversed these 2 payments having already paid you. I was then told by your CALL CENTRE that my phone was off line and would be online again in 24 hours. This was on SATURDAY. I have called everyday and get the same message, the manager will be getting back to me, or their system is down, or they cannot assist me in store? GET YOU MANAGER TO CALL ME!!! Or tell me where I can drop your phone off as I have no use for it! THIS HAS TO BE SORTED OUT TODAY!!