ES
Ebrahim S
1 reviews | Active since Nov 2013
01 May 2018, 21:29
ABSOLUTE SH*T
Been struggling with Telkom to provide me with the internet ADSL that i pay for. I currently pay R***.*** for a 10mb uncapped line and they provide me with a line that works when it wants to, i am getting 0.67 download and 0.63 upload speed. This absolutely crazy!!! I have been complaining about this line forever, Every week logging calls and tickets with them (and thats when they decide to answer the phone) Also this Telkom App is absolute sh*t! Nothing has been done, no one comes to inspect or view the line. All i get is an sms saying its logged and i get different people calling me for this line! no one is doing anything about it! what am i paying for??????????????????????????????????? Absolutely disgusting performance as well as service from Telkom! I want to cancel!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
11 May 2018, 12:35Hi Ebrahim
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Telkom's reply11 May 2018, 12:35
Official
Hi Ebrahim
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
ES
Ebrahim S's updateReviewer Update
14 May 2018, 12:51Hi,
I have just received an SMS saying that the issue has been resolved.
NO ONE HAS CONTACTED ME OR COME HERE TO RESOLVE IT!!!!!!!!
Absolutely useless
ES
Ebrahim S's update14 May 2018, 12:51
Reviewer Update
Hi,
I have just received an SMS saying that the issue has been resolved.
NO ONE HAS CONTACTED ME OR COME HERE TO RESOLVE IT!!!!!!!!
Absolutely useless
ES
Ebrahim S's updateReviewer Update
22 May 2018, 13:13Got another SMS saying its resolved, no one has resolved this. USELESS!!!!!!!!!!!!!!
ES
Ebrahim S's update22 May 2018, 13:13
Reviewer Update
Got another SMS saying its resolved, no one has resolved this. USELESS!!!!!!!!!!!!!!
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Ebrahim S's updateReviewer Update
06 Jun 2018, 15:31??????????????????????????????????????????????????????????????????????????
ES
Ebrahim S's update06 Jun 2018, 15:31
Reviewer Update
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