Absolute **** service - no feedback for over a month with a contract that does not exist

<p>I took out a contract with Telkom; they gave me a broken device. I took it back to them and they sent it for repairs. I refused to take a broken phone. I asked for a cancellation of my contract which the store manager did. I have called telkom numerous times for the progress and they keep giving me lame excuses abt the next dept. I have had it up to my neck with their **** *********** sevice. Today they have said it will take 21 working days to cancel a contract that does not exist. Please do not take a contract with Telkom, they are worse off than Vodacom or other providers. especially Telkom Westwood store and telkom direct. I cant wait to cancel all my contracts and take with another company. I have even complained on Helo peter before and a gentleman rep**** and said sorting it out today and still had no news. I am putiing a stop to my payment for all my contracts. Telkom go hang with yourll pathetic customer services</p>