RL
RAY L

1 reviews | Active since Jul 2011

27 Jan 2017, 11:26

ABSOLUTE *******

<p>My telephone line and internet went down on 22nd December and was only eventually restored on 13th Jan which is 23 days without service. I complained bitterly to Telkom with no success so phoned a senior manager and finally got it sorted. I asked for a credit for the days without service and they offered me R12.03 - WHAT AN INSULT.</p>

0
Replies (3)
Telkom
Telkom's reply29 Jan 2017, 11:26
Official

Hello RayLaing

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

RL
RAY L's update29 Jan 2017, 20:51
Reviewer Update

Typical response - I have more reference numbers than the Joburg telephone directory - but still no action !!!!!!!!

Telkom
Telkom's reply31 Jan 2017, 08:39
Official

Hello RayLaing

We have received and attended to your case , and we have resolved the case as further adjustments has been made.

Regards

Celiwe

Telkom Social Team

Best regards,