1 reviews | Active since Aug 2015
Absolute *******
This is absolutely *******,I have app**** for my Telkom line to be moved to my new premises,i got a replay after 2 week saying it would happen on the 27/08/2015.I then take the day of to accompany them with the line transfer.Nobody showed up at my house.I then call in to find out what happened to the technician dispatched and they say the technician was at my house and nobody was home.Meanwhile I was sitting outside the whole day whaiting for them to pitch and nobody ever came.When they sent me the Sms on the day they told me the technician would call me before coming which also did not happen.I am seriously comsidering cancelling my contract with them.And I willo not carry the charges of the cancellation because I am not the one who caused the problem.I expect a technician at my house between today 28/08/2015 and 30/08/2015 or I will suspend my contract and I will not pay a sent to them.<br> <br> I am looking farward to hearing from someone with enough sense to help me in this matter.<br> <br> Thank You.
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Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139792
Kind Regards
Zulfah
Telkom Social Media Team
