1 reviews | Active since May 2016

03 Feb 2018, 14:22

Absolute Ridiculous

app**** for ADSL line more than a month ago in Nelspruit. Twice now they have confirmed that they will come and install on a certain date only never to pitch up. I can't even say bad service as they have NO service at all. how can they actually survive. this is the worse service I have ever experienced. even WORSE than Samsung. PLEASE COME AND INSTALL TELKOM

0
Replies (4)
Telkom
Telkom's reply26 Feb 2018, 13:28
Official

Hi tommy-strydom,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply28 Mar 2018, 14:06
Official

Hi Tommy,

We have escalated to our schedulers, *** for a cable technician to attend soonest in order to repair/provide a working service.

Once an available technician is able to attend, you will be advised.

Regards

Rafeeqah

Telkom Social Media Team

Best regards,

's update28 Mar 2018, 14:13
Reviewer Update
This was more than 2 months ago. One day your guys pitched up and just left without saying anything. You are by far the most useless company I have ever seen in my whole life. I cannot even think off how you exist with this no service track record.....its something to laugh about
's update28 Mar 2018, 14:14
Reviewer Update
Even worse, it takes you more than a month to actually realize that your technician still haven't put anything in.....it takes special INCOMPETANCE to do that