Absolute poor service. That I am paying for

March 11th Friday my Adsl line goes down all of a sudden!its now the 20 th of<br> March and still I don't have more than 0.3 meg line when I am paying for a 2-4 meg line? This is not the first time Telkom has done this to me.how can I pay for a service that does not exist and is not stable? Does Telkom know what they are doing and does the technicians know what they are doing ? I need Telkom to provide service and stability or I will make sure all I know , and the rest of this country know how bad telkoms service are! I have been with Telkom for going on 6months and it's unreliable and poor service ! Your name as a company is Falling! What are you planing to do about this?your technicians are getting the work orders but are taking days and weeks to solve the problems!!!!!! *** is going on ! I am a tax payer and proud South African and I will not accept this! Telkom provide the service I am paying for or I will call the consumer protection line and the ombudsman !