Absolute horrible service from Telkom

I have never in my life experienced such horrible customer service from any company as I have from Telkom. I app**** online for a deal contract of 2 phones (Huawei p 2021) that they had to offer for R399.p/m. I did the application on 15March 2022, I received a confirmation SMS that a consultant will give me a call shortly. I waited till the 18th of march with no response and did another request online to be contacted with feedback, where again I received the exact SMS, still no call from Telkom. I ended up going to a Telkom store at The glen Shopping center to try and find out what was happening with my application, where I again had to que for some time even though there was not that many of customer there, eventually I was approached by a gentle who told me that I can have a seat and they will call my number, at this point I was already so fed-up with Telkom's service that I told the gentleman that I was not going to take a seat and that I just wanted an answer as to what was happening with the application and explained how long i have been waiting for them to contact me. His reply to me was that the staff in store cannot help with online applications and that he would log a call for the online people to phone me. livid as I was I left the store and waited for the call that I only received the following day. After having to explain myself again to the consultant that phoned me she told me that I was at the wrong department and that I had to speak to the sales department ( take note they phoned me but I get told I am at the wrong department) she told me that she will transfer me but if the call drops I have to phone back - call was not even transfer just dropped!!!! I attempted to call back with no success and eventually decided that I was done with it. Miraculously I received a call from a consultant on the 23rd of March, I told the lady how disappointed I was in their service,(I mean if I did not get approved for the contract then ****** well just tell me and we can move on. I knew I would not get declined as I have a good record and current contract with another provider) her apology was firstly just a plain "sorry" and she went on with the conversation. She went through my details and confirmed everything and told me that I was a approved for the contract and that the courier service they use would contact me shortly to confirm my delivery address. Today is the 9th of May 2022 and I still have not received my devices that I was approved for. In the interim between the 23rd of March and the 22nd of April I have attempted a few time to call them to find out what was happening and just did not get any joy in getting hold of them. I eventually gave up and did not bother anymore to find out. If this was the service that I was going to get I would rather not waste my time with them. Out of the blue on the on the 3rd of may I received a call from a Telkom Consultant only he will know why he called me because i did not even give him a change I went straight into telling him how **** the service from Telkom was and how long I have been waiting for phones that I already have been approved for. He ended up telling me that he would get one of his superiors to contact me either by phone call or by email. Well guess what still No call of email from any so called superior. It is almost two month later and still nothing from Telkom. Honestly this is the most ridiculous, horrible , ****tiest (and I can think of a million more words) service that I have ever had to deal with in my life.