BW
Bettina W
1 reviews | Active since Feb 2015
22 May 2017, 12:36
ABSOLUTE DISGRACE
<p>We had a lot of bad experiences with TELKOM but the latest tops all.</p> <p>Lats year we app**** for LTE on our business name. They without our permission linked the sim cards to my personal account and not the business buit worse they deducting money from my husbands account even that he never signed the contract and we have no clue how they got his banking details.</p> <p>Telkom is not taking responsibility and I cant find anyone to stop the deductions.</p> <p> </p>
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Replies (2)
Telkom's replyOfficial
22 May 2017, 14:06HI Bettina Waterman
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2017, 14:06
Official
HI Bettina Waterman
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
24 May 2017, 11:42Good day Bettina,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply24 May 2017, 11:42
Official
Good day Bettina,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,