1 reviews | Active since Jan 2017

12 Jan 2017, 17:19

Absoletely Useless service from telkom.

<p>After 2 weeks of no landline. Over 10 days no ADSL line. Hours spent waiting on the ph. Promises galore from consultants nothing has been done to fix my problem. I haven't even received one SMS or call from Telkom to inform me of progress dispite promises promises promises. Even speaking to managers has brought no results. Ive made so many calls per day. That's if i get pastlt the stupid music on hold tone . What a disappointment. Each consultant says a different story. Come on Telkom. We pay high prices for telephone ADSL connection. The least you should do is give us better service. Not the lousy service we getting..</p>

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Replies (1)
's update14 Jan 2017, 09:30
Reviewer Update

It's been another 48 hours since my first post.. dispite sending my details to Telkom as requested from email I still haven't received any feedback at all. Still waiting frustrated ,angry. And shocked.

We pay our telkom accounts on time. If we don't we are cut off. Immediately. . but when from no fault of our the lines don't work Telkom takes as long as they desire to fix. With excuses and different stories to justify.