1 reviews | Active since May 2012
Above and beyond service from Haddy
We went to Telkom Menlyn, the one close to Game to try and get the Huawei Tablet that is currently on promotion. The first time we went there Haddy assisted us and notified us that they currently don't have stock, he kindly asked us to come again on the Friday, 8 Jan. From the first time we met him, he was so friendly and showed genuine concern in trying to help us. On Friday, we tried calling the store no answer eventually we went to the store and Haddy informed us once again that there was no stock. We asked him which number we could call as we can't come in everyday to check stock availability. Haddy then gave us his personal number, which is above and beyond what he had to do. When we called him on Tuesday 12 Jan, he informed us that there is stock, he gave us his email address to send through all required documents and when we came into the store on Wednesday, Haddy already had the paperwork there ready for us. Normally getting a new contract is a nightmare, but this was by far the smoothest contract application I have ever had. Haddy even went as far as hooking us up to the Telkom wifi and downloading all the Google apps, he downloaded the Telkom app and set up the account
Thank you for making contact with us.
Thank you for the positive feedback and enjoy the rest of your day.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Thank you for the positive feedback and enjoy the rest of your day.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
