1 reviews | Active since Oct 2016

29 Oct 2016, 20:33

About to lose another client..

<p>I ordered a mobile from Telkom a good 2 weeks ago. Heard nothing... Went to the Brooklyn Mall branch and the advisor only rudely said that it can take up to 7 days for somebody to call me??</p> <p> </p> <p>It has now been 2 full weeks and I still have not heard a thing even after making an online enquiry/email.</p> <p> </p> <p>If I don't hear back from Telkom within the following 3 days, I won't even consider their services anymore.</p> <p> </p>

0
Replies (3)
's update29 Oct 2016, 20:36
Reviewer Update

I can be contaced by email on ***

Telkom
Telkom's reply31 Oct 2016, 10:08
Official

Hello wilmie-lourens

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply01 Nov 2016, 13:57
Official

Hi Wilmie,

We have sent you an email and await your feedback.

Regards
Joshua
Telkom Social Media Team.

Best regards,