Abominable service for private customer

<p>Complaint number: 342CRK141216 logged with Gugu on 14/12/2016 at 10:05 - 0.2mbps speed for 10mbps ADSL and telephone line fault. Response: complaint logged.</p> <p>20/12/2016 at 08:44 - Monolisa confirmed technician woulc attend to fault today. No one pitched up.</p> <p>21/12/2016 at 08:26 - Wellington said technician would continue with fault correction today. Not fixed</p> <p>22/12/2016 at 10:00 - Thabisa said technician has been assigned. Will talk to assigner to talk to Tech and will call back. -No call back received.</p> <p>23/12/2016 at 09:50 - Amatine (could not clearly hear name) said she would escalate and gave ***. We should wait two days before calling again.</p> <p>29/12/2016 at 09:18 - Tlabilso said it would be attended to on 03/01/2017.</p> <p>04/01/2017 at 08:20 - Paparma said that she found no committment date but will log it as urgent.</p> <p> </p> <p>THIS HAS BEEN GOING ON FOR ALMOST THREE WEEKS NOW WITH NO SIGN THAT ANY ACTION HAS BEEN TAKEN TO SOLVE THE PROBLEM.</p> <p> </p> <p>Please please please can someone do SOMETHING about this. </p>