1 reviews | Active since Jul 2015
aaagh
So I get my phone mid July after much moaning and complaining. Get ADSLlong after that.and get charged for Yellow pages from December 2014 when I did not even own the phone. Get told I had the phone installed in June yet I have queries on FB and Hello Peter. They could also listen to the recordings to hear how many follow ups Idid on my ADSL and home phone. So get charged for things in December when I did not have a phone and get charged for June when Idid not have a phone. They ddon't know when my ADSL was installed either yet they are quick to charge and cut off. Surely customer service in its true form would be for any customer is switch on until despites are resolved and then let's agree but.... Nope lets cut the service even if tthere are disputes. Oh boy time to find another service provider after 2 1/2 months<br>
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM144874.
Regards,
Joshua
Telkom Social Media Team
Best regards,
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM144874.
Regards,
Joshua
Telkom Social Media Team
Best regards,
