SS
Sibusiso S

1 reviews | Active since Oct 2017

09 Jun 2024, 11:14

*****

I'm writting yet another review about Telkom for the 100th times, I have a contract with them which was R99.90 monthly but from last year September they started to debit R304 which I only realized in January and when I called to findout why the price change, I was advised that upon debit they can't debit R99.90 due to insufficient funds but funny enough there is suffient funds to debit R304, I then cancelled the contract since well there was no proof of debit rejection and no letter, email or sms to prove that they couldn't debit and on my statement it proves that I always have cash.

Upon cancelation I was told they need to debit for the last time then the contract will be terminated, funny enough they debited R404 to my surprised, I then called again then I was told they I need to pay R304 which is a total or R708 in one month for a contract of R99.90. I then paid because I was fedup by this and a cancellation letter was sent, a statement with waterproof was sent finally meaning the contract has been terminated end of March. After all this yesterday 31May2024 I got a bank notification that Telkom has debited R204 that bull**** I nolonger have a contract with them, sim card is not in use so why am I being charged for after I paid R708 in one month?

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