A year of reported faults never being fixed

I've spent the entire year trying to get Telkom to fix the ********** line quality in Pinelands, Cape Town.<br> <br> Call after call, faults reported NEVER fix the problem. <br> <br> How can high latency and slow speeds be acceptable 24/7 on an exchange that is NOT CONGESTED.<br> 50-500ms latency spikes during the day and PERMANENT NIGHT TIME PROBLEMS.<br> <br> [URL Removed] April this year<br> [URL Removed] May this year<br> [URL Removed] February this year<br> <br> I've had a technician transfer my ports at the exchange, I've had them do 'profile restructuring', I've had them do port resets over the phone. NOTHING WORKS<br> <br> I've even had a higher up technician call me and he basically said that anything under 300ms locally isn't a problem and that I should give up...<br> <br> I've had to give up online gaming because the latency is a joke. I can't watch youtube videos without severe stuttering. Skype is a complete no-go. I'm paying for a 4meg line with Mweb and I've tried Telkom guest accounts, Axxess trial accounts, Web Africa and Afrihost trial accounts. THE SAME PROBLEM ON ALL.<br> <br> I refuse to wait over an hour to talk to a technician who cannot do anything to help.<br> <br>