JW
Jason W

1 reviews | Active since Mar 2009

10 Apr 2019, 12:57

A year later and still no feedback or resolution

It's been more than a year and I'm still waiting on feedback and for my matter to be resolved. Seriously how bad can your service get. Oh yes I forgot their is no such thing as service. I got an SMS to say case no is ********** 1 is resolved. What is resolved is what I would like to know.

During this entire time, I only received two calls, one was to ask me if someone called me already which I said no and the 2nd call was to say they are looking into the matter and will get back to me. Well, to date, still no call only this SMS a year later to say my matter is resolved. Really NOW!!!!

CAN A DIRECTOR OR THE CEO PLEASE CALL ME. I'm saying this in the most civilised way possible.

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Replies (1)
JW
Jason W's update15 Apr 2019, 14:47
Reviewer Update
This is exactly how poor their service is. 5 days later and still not a response or even an acknowledgment of my complaint. People stay clear of this company.