A very unhappy telkom customer 😭😭😭😭

I am done with telkom...how many times do I need to tell them that my husband is late. I provided telkom with his death certificate around October or November 2022 in store. The store guy told me not to worry about it and now I keep getting calls and text telling to pay. Like seriously, I am already under depression and anxiety, I am at a point every time I get these text calls like I'm going to burst out crying because they only demanding money...today I received a call and the consultants got no remorse. I am actually sitting and crying because my anxiety has now reached to a point like I can't take it anymore. Tell me who is going to compensate me for my health....not telkom or they debt collectors....all they want is money....they don't care what a widow has to go through....not even they ceo cares or the management....I ask to speak to managers and they keep cutting calls and say no manager on the floor....which contact center works with no managers....😭😭😭😭😭