A very disgruntled customer

Ever since I renewed my contract I have had nothing but just issues when it comes to billing.

I visited a Telkom store to make amendments I was told the was a suspension on my account because I was over my credit limit, for a payment I had fixed months ago.

This month again I am sitting with a bill no one can explain to me everybody is drawing at straws with different explanation after month ago I requested for the spend limit to be reduced to zero in which I received confirmation that it was done. What is going on???! Do you guys just rob people