A VERY BAD EXPERIENCE FROM TELKOM AND THEIR INSURANCE.

A VERY BAD EXPERIENCE FROM TELKOM AFTER LOSSING MY PHONE. MY UNCLE BOUGHT ME A PHONE WHICH I LOST AND IT HAS BEEN 3 WEEKS NOW STARTING THE 4TH ONE TOMORROW AND THEY DONT WANT TO GIVE US A PHONE WHICH WE PAY FOR EVERY MONTH AS WELL AS THE INSURANCE. WE DID EVERYTHING THAT IS NEEDED, THE LIKES OF AFFIDAVITY AND ALSO OPENING A CASE AND ALL THE PROCESS BUT STILL NOTHING COMING OUT. THEY TELLING US THE PHONE WAS NIGLECTED AND THEY DOING INVESTIGATION. THEY DONT SAY ANYTHING UNTIL WE SEND THEM EMAILS OR CALL THEM. THEY ALWAYS TRANSFERRING THEIR CALLS AND FROM THERE THEY KEEP QUIET, THEN AFTER SOME TIME THEY HANG UP.