A TOTAL RIP-OFF

<p> I recently took out a data contract which included the Huawei MediaPad T1 10 with Telkom for R149. Telkom started deducting money from my bank account before the device was even delivered to me. The first amount deducted was R149. Last month an amount of R299 was deducted from my account and to my surprise, I received an invoice which states that an amount of R169 will be deducted this month. I am really disappointed in the manner in which Telkom conducts its business and am starting to doubt its credibility. I took out a contract for R149 which is what I can afford. I have other financial commitments and don’t want to pay anything more than what I requested. As if that’s not enough, I have to wait for over 25 minutes to get through to the Telkom call centre. This is also the first time I use Telkom and expected to get some form of a manual on Telkom services, who to call and how. I truly regret my decision of purchasing a contract from you. As a business, you are supposed to consider the customer’s affordability first and foremost!</p>