A Tale of Telkom's Poor Service

I am extremely dissatisfied with the service provided by Telkom, making it my most unpleasant experience with any service provider. Despite making payments, I am still awaiting the installation of my new fiber line, and the process has become a nightmarish ordeal. The call center assistance has been unhelpful, with representatives displaying a lack of knowledge and rudeness. I find it frustrating that I am expected to pay for a service that I have not received, and despite my efforts, there has been no communication regarding the status of my fiber installation since December. It is disheartening that I have had to use my own airtime to follow up on this matter repeatedly. I am exhausted from this ongoing situation and demand a swift resolution.