A Simple request made difficult by Telkom

<p>Telkom have wasted 3 weeks and approx 40 calls, emails, messages, just logging our request to move our line - now they say it will take 30 days ?????? This after giving the SAME info OVER and OVER and OVER to them. Why are we still paying for this awful service ? I know we are nagging, we will continue to do so until you sort our line - We have a business to run that is currently costing us an absolute fortune in cellular data and Telkom still expects payment for a service we have not been able to use. ********** </p>